Parents and guardians of children who receive free or reduced-price meals through the National School Lunch Program (NSLP) in Tennessee are likely eligible for pandemic EBT (P-EBT) benefits. These benefits are intended to help cover the cost of groceries and other food expenses while schools are closed for COVID-19.
To access your P-EBT card information online, you will need to create an account on the Tennessee Department of Human Services (TDHS) website. Once you have created an account, you can log in to view your child's P-EBT card balance, transaction history, and other information.
This article will provide step-by-step instructions on how to create an account and view your child's P-EBT card information online.
p ebt parent portal tn
Access P-EBT card information online in Tennessee.
- Create TDHS account.
- Log in to view card balance.
- Check transaction history.
- View cardholder information.
- Update contact information.
- Report lost or stolen card.
- Order replacement card.
- Manage multiple children's cards.
- Access P-EBT resources.
For more information, visit the TDHS website.
Create TDHS account.
To access your child's P-EBT card information online, you will need to create an account on the Tennessee Department of Human Services (TDHS) website.
- Go to the TDHS website:
Visit the TDHS website and click on the "For Families" tab.
- Click on "Food Assistance":
Under "For Families," click on the "Food Assistance" link.
- Select "Apply for Benefits":
On the Food Assistance page, click on the "Apply for Benefits" button.
- Create an account:
Click on the "Create an Account" link and follow the instructions to create a TDHS account.
Once you have created an account, you can log in to view your child's P-EBT card information. You will need to provide your username and password, as well as your child's name and date of birth.
Log in to view card balance.
Once you have created a TDHS account, you can log in to view your child's P-EBT card balance.
- Go to the TDHS website:
Visit the TDHS website and click on the "For Families" tab.
- Click on "Food Assistance":
Under "For Families," click on the "Food Assistance" link.
- Click on "P-EBT Information":
On the Food Assistance page, click on the "P-EBT Information" link.
- Log in to your account:
Enter your username and password, then click on the "Log In" button.
Once you are logged in, you will be able to see your child's P-EBT card balance. The balance will be displayed in the "Current Balance" section.
Check transaction history.
You can also use the P-EBT parent portal to check your child's P-EBT card transaction history.
- Log in to your account:
Follow the steps in the previous section to log in to your TDHS account.
- Click on "Transaction History":
Once you are logged in, click on the "Transaction History" link.
- Select a date range:
Select the date range for which you want to view transactions.
- View transaction details:
Click on a transaction to view more details, such as the date, time, amount, and location of the transaction.
The transaction history can be helpful for tracking your child's P-EBT card usage and ensuring that the benefits are being used for food purchases.
View cardholder information.
The P-EBT parent portal also allows you to view cardholder information, such as the child's name, date of birth, and address.
- Log in to your account:
Follow the steps in the previous section to log in to your TDHS account.
- Click on "Cardholder Information":
Once you are logged in, click on the "Cardholder Information" link.
- View cardholder details:
You will see a list of all the children who are linked to your account. Click on a child's name to view their cardholder information.
- Update cardholder information:
If any of the cardholder information is incorrect, you can update it by clicking on the "Edit" button.
It is important to keep the cardholder information up to date to ensure that the P-EBT benefits are being used by the correct child.
Update contact information.
It is important to keep your contact information up to date with TDHS so that they can reach you if they need to. You can update your contact information through the P-EBT parent portal.
To update your contact information:
- Log in to your account:
Follow the steps in the previous section to log in to your TDHS account. - Click on "My Account":
Once you are logged in, click on the "My Account" link. - Click on "Contact Information":
On the My Account page, click on the "Contact Information" link. - Update your contact information:
Make any necessary changes to your contact information, such as your address, phone number, or email address. Be sure to click on the "Save" button when you are finished.
Your contact information will be updated immediately. TDHS will use this information to send you important notices and updates about your P-EBT benefits.
If you do not have access to the internet, you can also update your contact information by calling the TDHS Customer Service Center at 1-888-997-9477.
Report lost or stolen card.
If your child's P-EBT card is lost or stolen, you should report it immediately to TDHS. You can report a lost or stolen card through the P-EBT parent portal or by calling the TDHS Customer Service Center.
To report a lost or stolen card through the P-EBT parent portal:
- Log in to your account:
Follow the steps in the previous section to log in to your TDHS account. - Click on "My Account":
Once you are logged in, click on the "My Account" link. - Click on "P-EBT Cards":
On the My Account page, click on the "P-EBT Cards" link. - Select the lost or stolen card:
Click on the "Report Lost/Stolen" button next to the lost or stolen card. - Confirm that you want to report the card as lost or stolen:
Click on the "Yes, report this card as lost or stolen" button.
Your child's P-EBT card will be deactivated immediately. TDHS will then issue you a new card, which will be mailed to the address on file.
If you do not have access to the internet, you can also report a lost or stolen card by calling the TDHS Customer Service Center at 1-888-997-9477.
It is important to report a lost or stolen card immediately to prevent unauthorized use of the card.
Order replacement card.
If your child's P-EBT card is lost, stolen, or damaged, you can order a replacement card through the P-EBT parent portal or by calling the TDHS Customer Service Center.
To order a replacement card through the P-EBT parent portal:
- Log in to your account:
Follow the steps in the previous section to log in to your TDHS account. - Click on "My Account":
Once you are logged in, click on the "My Account" link. - Click on "P-EBT Cards":
On the My Account page, click on the "P-EBT Cards" link. - Select the lost or stolen card:
Click on the "Order Replacement Card" button next to the lost or stolen card. - Confirm that you want to order a replacement card:
Click on the "Yes, order a replacement card" button.
Your replacement card will be mailed to the address on file. You should receive your replacement card within 7-10 business days.
If you do not have access to the internet, you can also order a replacement card by calling the TDHS Customer Service Center at 1-888-997-9477.
There is no charge for a replacement card.
Manage multiple children's cards.
If you have multiple children who receive P-EBT benefits, you can manage all of their cards through the P-EBT parent portal.
- Log in to your account:
Follow the steps in the previous section to log in to your TDHS account.
- Click on "My Account":
Once you are logged in, click on the "My Account" link.
- Click on "P-EBT Cards":
On the My Account page, click on the "P-EBT Cards" link.
- View and manage your children's cards:
You will see a list of all the children who are linked to your account. Click on a child's name to view their card information, transaction history, and other details.
You can also use the P-EBT parent portal to order replacement cards, report lost or stolen cards, and update your contact information for all of your children.
Access P-EBT resources.
The P-EBT parent portal also provides access to a variety of resources to help you use your child's P-EBT benefits.
- Frequently Asked Questions (FAQs):
The FAQs section provides answers to common questions about the P-EBT program.
- Contact Information:
You can find the contact information for the TDHS Customer Service Center and other helpful resources on the P-EBT parent portal.
- Printable Materials:
You can download and print materials about the P-EBT program, such as flyers and posters, from the P-EBT parent portal.
- Links to Other Resources:
The P-EBT parent portal provides links to other resources that can help you feed your family, such as food banks and nutrition assistance programs.
These resources can help you make the most of your child's P-EBT benefits and ensure that your family has access to healthy food.
FAQ
Welcome to the P-EBT Parent Portal FAQ!
Here you will find answers to frequently asked questions about the P-EBT program in Tennessee.
Question 1: What is the P-EBT program?
Answer 1: The P-EBT program provides electronic benefits to families to help cover the cost of groceries and other food expenses while schools are closed for COVID-19.
Question 2: Who is eligible for P-EBT benefits?
Answer 2: Children who are enrolled in the National School Lunch Program (NSLP) and attend a school that is closed for COVID-19 are likely eligible for P-EBT benefits.
Question 3: How do I apply for P-EBT benefits?
Answer 3: You can apply for P-EBT benefits online through the TDHS website. You will need to create an account and provide information about your child, such as their name, date of birth, and school.
Question 4: How much in P-EBT benefits will I receive?
Answer 4: The amount of P-EBT benefits you receive will depend on the number of children in your household who are eligible for the program and the length of time that their school has been closed.
Question 5: How can I use my P-EBT benefits?
Answer 5: You can use your P-EBT benefits to purchase food at authorized retailers. You can find a list of authorized retailers on the TDHS website.
Question 6: What should I do if I have questions about the P-EBT program?
Answer 6: If you have questions about the P-EBT program, you can contact the TDHS Customer Service Center at 1-888-997-9477.
Question 7: What if my child's school is reopening?
Answer 7: If your child's school is reopening, you will still be able to use your P-EBT benefits until the end of the current school year.
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We hope this FAQ has been helpful. If you have any other questions, please visit the TDHS website or contact the TDHS Customer Service Center.
Now that you know more about the P-EBT program, here are a few tips for using your benefits:
Tips
Here are a few tips for using your P-EBT benefits:
Tip 1: Plan your meals ahead of time.
This will help you make the most of your benefits and avoid wasting food. Make a list of the meals you want to make for the week and then check to see what ingredients you already have on hand. You can use the P-EBT parent portal to find recipes and meal planning resources.
Tip 2: Shop at farmers markets and local grocery stores.
This is a great way to get fresh, healthy food for your family. Many farmers markets and local grocery stores accept P-EBT benefits. You can also use your P-EBT benefits to purchase food online from select retailers.
Tip 3: Look for sales and coupons.
This is a great way to save money on your groceries. Many grocery stores offer sales and coupons on a variety of food items. You can also find coupons online and in newspapers.
Tip 4: Cook meals at home instead of eating out.
This is a great way to save money and eat healthier. Cooking at home allows you to control the ingredients in your food and make sure that your family is getting the nutrients they need.
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By following these tips, you can make the most of your P-EBT benefits and provide your family with healthy and affordable food.
We hope this article has been helpful. If you have any other questions about the P-EBT program, please visit the TDHS website or contact the TDHS Customer Service Center.
Conclusion
Summary of Main Points
The P-EBT program is a great way to help families cover the cost of food during the COVID-19 pandemic. Parents can apply for P-EBT benefits online through the TDHS website. Once approved, benefits will be loaded onto a P-EBT card, which can be used to purchase food at authorized retailers.
The P-EBT parent portal allows parents to view their child's P-EBT card balance, transaction history, and other information. Parents can also use the portal to report a lost or stolen card, order a replacement card, and manage multiple children's cards.
Closing Message
We hope this article has been helpful in providing you with information about the P-EBT program and the P-EBT parent portal. If you have any other questions, please visit the TDHS website or contact the TDHS Customer Service Center.
We know that these are challenging times for many families. We hope that the P-EBT program can provide some relief and help you feed your children healthy and nutritious food.